Samsung_3H72Pbs
Beginner Level 4
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Galaxy A

I am having Samsung M30s in which by default smooth extreme to hdr ultra was unlocked , after I updated to 0.19 version of pubg mobile the setting changed to smooth high to hd high, hdr option is gone . I have reinstalled the game again and the issue is still there , can anyone tell me what happened ??

5 Comments
Uditgoyal17
Active Level 7
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Galaxy A
I'm also having the same issue
vishallote1989
Active Level 8
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Galaxy A
This is the issue of game developer. Contact game developers for the same.
Samsung_4OjeRlD
Active Level 1
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Galaxy A
how to contact?
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JatinLakhani
Active Level 2
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Galaxy A
yeah bro I am also facing the same problem.
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Samsung_Support3
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

Kindly be informed pubg is a 3rd party application which is not from Samsung. As we are trained to handle Samsung software and hardware related troubleshooting, we advise you to contact to the respective application software support. You can reach to the app developer through email channel go to: Play store > select more option> select installed app> click on read more.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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