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Active Level 3
I have galaxy A50s and it lags like hell....previously i was using A50 and in that device pubg used to work very smoothly but in A50s sometimes it gluctuates sometimes it lags...sometime it runs smooth...i tried evry thing but i am not getting the problem related to pubg....Can anyone help me??😊😊
5 Comments
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Active Level 10
may be security patch issue. when did u received the uodate and wats the security patch.? and try to wipe the cache data in recovery mode.
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Active Level 3
this is the latest security patch
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Active Level 6
I am using no problems...check your internet....its recommended to use wifi
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Active Level 3
exynos 9611 is not optimized properly for A50s I'm also facing same issue
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Active Level 7

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

Kindly be informed pubg is a 3rd party application which is not from Samsung. As we are trained to handle Samsung software and hardware related troubleshooting, we advise you to contact to the respective application software support. You can reach to the app developer through email channel go to: Play store > select more option> select installed app> click on read more.

 

You can try after clearing the app cache by following below steps: Go to settings > Apps > More option > Show system apps > Select the application > Storage > Clear cache.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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