- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-23-2020 05:22 PM (Last edited 05-23-2020 10:51 PM ) in
Galaxy AI have a A50s phone...In UI 1 i play asphalt 9 and pubg same times but now i can't able to play single game ...like i play a pubg but many lagging problems during games phon is overheating. May be problem in UI 2... and take a 3 hours for phone charging
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-24-2020 09:49 AM in
Galaxy Afollow this conservation ...
https://r2.community.samsung.com/t5/Galaxy-S/need-tips-to-improve-gaming-performance-in-s9-plus/td-p...
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
05-27-2020 04:41 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
1. Check your charging cable (USB cable) for physical damage such as wear and tear, bent prongs etc. If it is damaged then kindly visit your nearest service center to get it replaced.
2. Check charging, if rating is 15W or above. Kindly try to charge the device in a non-inverter socket.
Note: Kindly open Device care from Settings > Battery > Please tap on 3 dots(more option) at the top right hand side > please select settings > enable fast cable charging.
Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support