Other Files

[ReganGovender]

Anyway to delete other files. Phone does not want to boot to recovery mode to clear cache. Phone is 4 months old and other files are 4gb. 

[Maps_sam07]

Hi ReganGovender

Kindly backup your data and reset your phone to factory.

1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select Cloud and Accounts
4. Tap on Backup and Restore
5. Select Backup.

You can also backup and update using Samsung Smart switch and. Herewith the Smart switch link:

https://www.samsung.com/za/support/smart-switch/

Install the program on your computer and connect your phone to your computer using an Original Samsung cable and follow the prompts.

1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select General Management.
4. Select Reset.
5. Select Factory data Reset.
6. Tap Reset.

[ReganGovender]

Thanks Maps.
Will this be a once off thing ?