døpedædə
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04-23-2020 04:15 AM in
Galaxy A
The pendrive is not showing any files in it but how much storage is left is showing.... and after removing otg adapter the phone restarts automatically...
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sanju27sep
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04-24-2020 01:39 PM in
Galaxy A
How to open OTG in Samsung j7 Pro
Samsung_Support 3
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04-28-2020 02:27 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
In order to examine the exact issue we would request you to Kindly send us the error log file. Open Samsung member app > send feedback > Error reports > attach log file
Note: For better assistance, please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support