Online Biometric Verification Failure

[Kashi_123]

I bought a new phone, Samsung Galaxy A06 Yesterday on 10th of March 2025, when I tried to log in my digital banking applications, it's failed while verifying my biometrics online, requires for login on new device. So what can be the problem and how can I fix that.

Thank you.!

[Kashi_123]

From Pakistan

[RexRampageX]

Why would you buy such an old and weak phone you should have gotten at least A15 or a16

[Kashi_123]

This version is not too old

[adee7995]

This is not a logical answer. Ask Samsung why would they make low tier phone.

[RANA_NAJAM]

Ensure complete logout from your previous phone and uninstall the banking application. Then, verify the fingerprint reader is functioning correctly; re-register your fingerprint and retry the transaction.

[ShahidAslam]

Unlinked your previous device with your account and then tried again. You have to call CS to Unlinked it.

[adee7995]

Same is happening with me. I installed EasyPaisa on my phone. When it comes to biometric part, given them fingerprints failed. It says " fingerprint recognition failed"
I've called easypaisa helpline they asked me to come over to their franchise for recognition. Let's see.

[ASIM-ANSARI]

Sorry to say
But Samsung A06 has very poor camera quality
I have a06 and a16
Soon after Eid will sale a06

[Kashi_123]

Great Idea