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Original topic:

One UI version 6.0-Galaxy A54 5G (charger/USB port moisture or foreign object)

(Topic created on: 01-17-2024 10:47 PM)
315 Views
RAGED
Active Level 4
Options
Galaxy A
Dear Community Members, I keep getting these random warnings ⚠️ to check my charger/USB port of moisture or foreign object in it when my charging port is dry, even after following all several tips to ensure its dry. I started receiving this warning when upgraded OS to One UI version 6.0 on my Galaxy A54 5G device model. Any suggestions on how to get rid of this warning permanently?

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13 Comments
humzas
Active Level 3
Galaxy A
my only suggestion is to change the charging port
RAGED
Active Level 4
Galaxy A
I didn't think I'll need to consult Samsung's device's support this soon for further assistance as my phone is barely 4 months old since unbox. I have read of common complaints of users who uograded to One UI version 6.0 and getting these warnings ⚠️. Could be a possible software issue as these warnings come and go by itself. Waiting for a supplementary software update to see if it will stop this problem before going to the device support route. Thanks, Humzas 🙂
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humzas
Active Level 3
Galaxy A
I'll tell you know if my brothers a54 has the same problem
0 Likes
RAGED
Active Level 4
Galaxy A
Noted, and thanks, Humzas
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humzas
Active Level 3
Galaxy A
you won't be able to get rid of it
humzas
Active Level 3
Galaxy A
my a33 used to do the same thing it's behaving for now
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JohnKuchi
Active Level 6
Galaxy A
Try cleaning the usb port with methylated spirit then change usb cable and charger head. It's usually a bad flow if power somewhere along the charger to phone.
RAGED
Active Level 4
Galaxy A
Thank you, JohnKuchi, for the good troubleshooting step you have provided. Will replace the charging cable and the (fast charger) adapter head. If the issue persists, it might be a deeper problem with the charging circuit or port on my device, and only then; I'll consult further with Samsung device support
Tendai777
Active Level 10
Galaxy A
Clear usb cache and restart your phone with the charger connected