Original topic:

One UI 3.1 update

(Topic created on: 05-19-2021 10:51 AM)
313 Views
aswinsroy
Active Level 4
Options
Galaxy A
Many apps keep crashing after Android 11 update on my A70s and gyro sensor is also not working. Gyro sensor works for 2 days when I reset my phone. Then same problem comes again
6 Comments
Galaxy A
Try to clear the complete data from setting for those crashing apps and reset the same....

If still issue, uninstall then reinstall....it will surely solve
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aswinsroy
Active Level 4
Galaxy A
I tried it. Even resetted my phone. Main problem is, phone doesn't auto rotate. Gyro sensor is messed up
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Galaxy A
Report to customer. Care and may require visit to customer care center
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aswinsroy
Active Level 4
Galaxy A
It's a software issue. So there is no use of visiting a customer care.
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abhishek
Active Level 6
Galaxy A
Same bro
I think company do it for push you to purchase new one
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cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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