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01-14-2022 04:48 PM (Last edited 01-14-2022 05:08 PM ) in
Galaxy AEver since my Samsung Galaxy A51 installed the October 01, 2021 Security Update apps that use the camera (OpenCamera, Lightroom, WhatsApp, Telegram, etc) have a SIGNIFICANT shutter delay, up to almost 2 seconds in some cases (each app has a different delay)....
HOWEVER, the built-in Camera app only has a ~0.2 second shutter delay when the shutter button is pressed.
I have tested & documented the problem i am describing by using a camera on a tripod, pointing it at my phone, starting video recording, then pointing my phone at a digital stopwatch, starting the stopwatch counting and recording me simply pressing the shutter button and seeing what the delay is based on the stopwatch displayed time in the photo vs the time displayed on the phone screen when the camera shutter button was pressed.
I have FACTORY RESET the phone, backing-up NO DATA except my contacts and this did NOT solve the problem or alleviate the detrimental conditions what so ever.
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01-14-2022 04:51 PM in
Galaxy AVideo #1, Default (Samsung) Camera App
Video #2, OpenCamera
Video #3, WhatsApp
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01-15-2022 09:45 AM in
Galaxy AFor Open Camera, changing the API the app uses to the newer "Camera2" API solves the problem.
Sadly, the option to change the camera API does not exist in the many other affected apps...
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01-25-2022 12:36 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurring.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support