Original topic:

OTP code is not received for my number

(Topic created on: 09-03-2021 11:14 PM)
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JamesNoah
Active Level 4
Options
Galaxy A
Samsung messages apps and Google message is not received for OTP code for activating RCS. 
How to solve it? 

Samsung messages apps : register of chat is not accepting and completely greyed out. 

Google message : it said keep "setting my number" and "trying to verify your number". Without receiving any OTP code
16 Comments
Galaxy A
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JamesNoah
Active Level 4
Galaxy A
Still not working! Chat setting is greyed out from samsung messages apps setting
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Galaxy A
DOES YOUR CARRIER SUPPORTS RCS ?
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JamesNoah
Active Level 4
Galaxy A
Yes, Airtel
0 Likes
Galaxy A
NO PROBLEM JUST CLEAR CACHE OF SAMSUNG MESSAGES 👍
IT WILL AGAIN BECOME CLICKABLE

AND DO REGISTRATION PROCESS !
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JamesNoah
Active Level 4
Galaxy A
I tried many times after register process pop up and still didn't get OTP CODE
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Galaxy A
HAVE YOU ENABLED THIS
RICH COMMUNICATIONS
IF NOT THEN ENABLE IT NOW ! Screenshot_20210904-143320_Settings.jpg
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Galaxy A
USE ONLY ONE APP
SAMSUNG MESSAGES OR GOOGLE MESSAGES

NOT BOTH FOR RCS !

CHOSE ONE OF THEM FOR RCS REGISTRATION
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JamesNoah
Active Level 4
Galaxy A
RCS is enabled 24/7. But still chat features is not running. Completely greyed out.
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