Original topic:

OTG drive detection issues

(Topic created on: 07-28-2019 01:06 PM)
3802 Views
Mischka
Beginner Level 2
Options
Galaxy A

OTG drive is suddenly undetected on my phone. I'm using Galaxy A50. I was still able to use it 2 weeks ago. Im using original Samsung OTG adaptor. It works with my other phone Galaxy S8+ but when inserting to A50 it's not detecting the drive. My A50 isn't even 2 months old yet. Has anyone encountered/resolved this issue yet? I'm hoping to find ways to fix this without resorting to factory reset or going to the service center.  TYIA :)PhotoGrid_1564306982293.jpg

Adding this pic for reference:

When I plug it to the phone, USB Storage 1 will appear in the phone's File Explorer. Now, when I insert the USB OTG to my A50 it doesn't detect the storage drive anymore. It was still working 2 weeks ago, I've been using it often to transfer pictures and movies from phone to USB storage. Samsung support advised me to reset settings but to no avail. Now I already did a factory reset, sadly same result.

 

10 Comments
xdgone
Active Level 10
Galaxy A
while connecting OTG to PC or other platform ?? please mention that

please verify your OTG pendrive is using FAT32 /NTFS file format
0 Likes
Mischka
Beginner Level 2
Galaxy A

Hi, I'm connecting the OTG to phone only. I don't have a PC. I am using an original samsung usb type C OTG adapter. I use this with a 64gb sandisk storage. When I plug it to the phone, USB Storage 1 will appear in the phone's File Explorer.

 

Now, when I insert the USB OTG to my A50 it doesn't detect the storage drive anymore. It was working 2 weeks ago, I've been using it often to transfer pictures and movies from phone to USB storage. Samsung support advised me to reset settings but to no avail. Now I already did a factory reset, sadly same result.

0 Likes
xdgone
Active Level 10
Galaxy A
insert the drive in a pc , backup the data amd format the drive using NTFS and transfer all data to drive than connect it using OTG
0 Likes
AhmedImran
Expert Level 1
Galaxy A
I Didn't Fetch The Problem
0 Likes
Mischka
Beginner Level 2
Galaxy A

I updated my post perhaps it is much clearer now

mgerayir
Beginner Level 5
Galaxy A
im too this issue on my A50 phone
0 Likes
Galaxy A
I have same problem
0 Likes
Galaxy A
How to fix this problem
0 Likes
nareshkum
Beginner Level 2
Galaxy A
hii
0 Likes