Original topic:

ONE UI7

(Topic created on: 2 weeks ago)
137 Views
Fumey
Active Level 2
Options
Galaxy A
@Samsung we need a new update that will fix our charging issues
6 Comments
NotAdmin
Expert Level 1
Galaxy A
Samsung: I'll think about it
ƐQ8
Active Level 4
Galaxy A
Facts
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NotAdmin
Expert Level 1
Galaxy A
On a serious note, what issues are you facing?
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Fumey
Active Level 2
Galaxy A
After the one UI7 update, my phone stopped charging. I even went and bought a new charger, but it turns there software is the problem because before the update, my phone was charging just fine on the Samsung super fast chargers.
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NotAdmin
Expert Level 1
Galaxy A
If there's still some battery left try sending an error report from the members app. Go to Support , click on send feedback and send an error report there. Your phone will send some data to samsung and they will contact you through the app
Fumey
Active Level 2
Galaxy A
Thank you for your advice. I've done just that.