Notification Vibration Issue

[teddywestside]

Can someone please tell me That why my phone is not vibrating when I receive a notification even though i checked every setting. Can someone please tell me a way out of it?

[Avviik]

May be hardware issue

[teddywestside]

Noo not It's vibrate as soon as I disconnect my Samsung watch

[Avviik]

Then you do 1 thing go for a samsung store. They will resolve your problem

[teddywestside]

Okay thankyou

[Avviik]

😊

[kartikparwal]

If you have Galaxy watch, then go to wearable app and then notification settings of watch then disable mute notification on phone.

[teddywestside]

I tried but still not happening. Btw thankyou for your response

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● Check app cache: Settings > Device care > Storage > CLEAN NOW.

● Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

● Kindly enable/ disable the notification vibration.
Path: Go to Settings > Sounds and vibration > Notification vibration pattern.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support