Original topic:

Not showing camra vedio low quality after update

(Topic created on: 08-02-2021 05:36 PM)
236 Views
deepgurdeep
Active Level 1
Options
Galaxy A
Sir there is big problem  in software development when I was buy a30 mobile there is low to high three settings with different quality of vedio recording but now no any settings  and most of settings are off please check that and solve
15 Comments
Š
Expert Level 5
Galaxy A
16:9 FHD> 1920x1080
16:9 HD> 1280x720
1:1> 1440:1440
Full> 2336:1080
These are from A50
There may be some difference in A30.
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deepgurdeep
Active Level 1
Galaxy A
Yes when I was purchased that mobile there was three settings but after update no settings for record vedio in low quality its very difficult to sent that 3 seconds 20 mb vedio lol by net if that vedio 15 munite mat be 1 gb
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Š
Expert Level 5
Galaxy A
What is your One UI version?
Can you share camera app video recording ui
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deepgurdeep
Active Level 1
Galaxy A
That is uiScreenshot_20210803-102251_Camera.jpg
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Š
Expert Level 5
Galaxy A
Change to video and send
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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