Original topic:

Not satisfied.

(Topic created on: 01-31-2020 02:49 PM)
393 Views
SumitShah
Active Level 3
Options
Galaxy A
When fingerprint Problem for Samsung A50 will be solved ? After January security patch ? or after release of One UI 2.0 ? or never ? Visited more than 10 times to Samsung service station,. But still result is a big "ZERO", 5 times they reinstalled software, removed tempered glass, everyone. Washed fingers with not only soap bur with alcohol, petrol, toluene etc. THE RESULT IS ZERO.
No positive response from customer care.
What to do ? बुरे फंस गए । 
Sumit Shah 
5 Comments
SumitShah
Active Level 3
Galaxy A
It is true, Samsung is taking nothing serious. I am facing finger print problem after November update. visited many times to service center, but no solution. I think I should avoid to use Samsung mobiles.
Sumit Shah
Bubai00700
Active Level 6
Galaxy A
they do nothing.. Samsung is a big 0
Rajendra4126
Active Level 5
Galaxy A
yes ye problem mujhe bhi h
Harsha46
Active Level 1
Galaxy A
Hello

try doing the following steps

1) goto settings => Display => turn on "Touch Sensitivity"
2) add same finger twice and this might increase the accuracy

please try these two as i tried for my friend's mobile and its working well now,
Do try it out
0 Likes
isaacfanai
Active Level 3
Galaxy A
have tried many times, its useless