Original topic:

Not runnig smooth after update

(Topic created on: 03-16-2021 08:20 PM)
190 Views
princesompura
Active Level 1
Options
Galaxy A
My a50 is not runnig smooth after android 11 and one ui 3.0 update. Phone keeps hanging and FPS in games droped.
9 Comments
Bharathesh6
Active Level 3
Galaxy A
One UI 2 was better
princesompura
Active Level 1
Galaxy A
yes it feels like i am using cheap phone like oppo/vivo.
Bharathesh6
Active Level 3
Galaxy A
🤣
Ehsank
Expert Level 5
Galaxy A
perform these below steps one by one and observe

A. Wipe Cache Partition.

Steps to perform.

1) Turn off the device.

(Connect with type C cable and connect with pc/laptop or type c earphone only for Android 11 )
...........OR.......
IF YOU HAVE ANOTHER MOBILE THEN CONNECT WITH CABLE WHETHER IT IS TYPE C TO TYPE C OR MICRO USB PORT take help of otg connector to connect with other mobile.

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

C. Go to settings >general Management >reset>reset settings.

(NOTE : Reset settings/ Reset App preferences, change all settings to default)
Sanskar
Expert Level 2
Galaxy A
i feel it is the other way around for me. Ram usage is very low. And overall device is smooth. i faced lot of lags in one ui 2.5. 2.0 was good though
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Sanskar
Expert Level 2
Galaxy A
its on my A50🙂
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princesompura
Active Level 1
Galaxy A
do you play games?
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Sanskar
Expert Level 2
Galaxy A
i played cod until last week.
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Samsung_Support1
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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