Original topic:

Not charging

(Topic created on: a month ago)
182 Views
BombPhone
Active Level 1
Options
Galaxy A
Hi I just wunna say that my phone won't charge when j plug the charger in
It only works when I restart my phone?
6 Comments
UshaRam
Active Level 4
Galaxy A
Did you try cleaning your charging port?
0 Likes
BombPhone
Active Level 1
Galaxy A
I don't think it's that cause it looks clean
0 Likes
UshaRam
Active Level 4
Galaxy A
Go to Settings > Battery (or Device Care). ​Tap on Charging settings. ​Toggle off Fast charging. ​Plug it in and see if it recognizes the charger. If it does, you can try toggling it back on later.
BombPhone
Active Level 1
Galaxy A
Nope it didn't work
But thnx tho UshaRam❤
UshaRam
Active Level 4
Galaxy A
Open the Samsung Members app. ​Tap Support > Phone diagnostics. ​Select USB connection or Battery status. This will tell you if the phone actually sees the cable.
Thecreater
Beginner Level 4
Galaxy A
I'm glad I joined the community 🤞
0 Likes