Not able to make native video call from samsung A52

[kartikp]

Solution please 

[RαʝҽʂԋKυɱαɾ21]

WHAT IT IS SHOWING?

[kartikp]

Not showing anything but automatically disconnected

[RαʝҽʂԋKυɱαɾ21]

HAVE YOU TRIED AFTER RESTART( REBOOT ) DEVICE ONCE
IF NOT TRY IT
IF IT'S NOT WORKS
THEN

TRY THIS
CLEAR DATA AND CACHE OF CALL(PHONE) APP
AND CHECK IT'S SOLVE YOUR PROBLEM OR NOT ?

[Sidhabhi]

Try over same network

[ムBHINムV]

After September patch , m able to video call every one in my contact I don't know how
First I did from duo now I don't I need duo anymore in my a52

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.  

Warm Regards,    
Samsung Customer Support