anmol21
Active Level 6
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05-15-2021 07:52 AM in
Galaxy A
Hey guys please tell me where to find this setting
I have turned on auto restart during midnight and made an alarm for tomorrow morning but when the phone restarts the lock screen has to unlocked via password and not fingerprint till then the phone doesn't starts properly and the alarm also does not sound
How to change this setting that my alarm sounds even when the phone has been restarted
Previously it was working fine but now as I resented my device setting I am not able to find this option please help
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cs-member13
Expert Level 4
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05-18-2021 10:37 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support