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Original topic:

No sound

(Topic created on: 08-23-2023 07:05 AM)
113 Views
Kyle100
Beginner Level 3
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Galaxy A
Hi there hopefully you are doing well.

I bought my samsung galaxy A24 two months ago , its been working fine without having problems and now I recently noticed that when I play radio and a voice note on whatsapp there is no sound at all. When i play radio it says "radio can not be played during the call" whereas there's no call and on whatsapp it show that the record is playing i can see time counting but not hear anything. To solve this I have to switch the phone OFF and ON only then it will work. 

Is there anybody who experienced this and how can I easily solve this issue without having to always turn off the cellphone?
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2 Comments
Galaxy A
I recommend you take your device to your nearest service center with proof of purchase for them to assist with the problem you are experiencing
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Galaxy A
Try Software Updates
Or Clean your storage

But the best is to factory reset
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