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Original topic:

No calls or msg when I leave home

(Topic created on: 07-09-2020 06:05 PM)
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Samsung_30FlYrW
Beginner Level 2
Options
Galaxy A
When I leave home, my phone (although shows connected to my SP) seems to loose connection from the network.it only activates when i dial.or msg somebody, & then all my msgs & missed calls start popping up. I have replaced with a new sim, but this has not solved the problem
Plz help

1 Solution


Accepted Solutions
Solution
Maps_sam07
Moderator
Moderator
Options
Galaxy A

Please reset your device settings and perform a s oft reset

 

1. Please go to settings>> general management>> reset >> reset Network settings

 

2. 

Then please perform a soft reset of your device.

 

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however keep holding the buttons for a few more seconds.

 

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2 Comments
Samsung_30FlYrW
Beginner Level 2
Galaxy A
A51
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Solution
Maps_sam07
Moderator
Moderator
Options
Galaxy A

Please reset your device settings and perform a s oft reset

 

1. Please go to settings>> general management>> reset >> reset Network settings

 

2. 

Then please perform a soft reset of your device.

 

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however keep holding the buttons for a few more seconds.

 

0 Likes