No My phone is not updating

[imhimansh]

I am using A7 2017 since February. but there is no system update. there is November's security patche available in my phone. i want to know that why my phone not getting any update

[Sidlacks]

yes

[Sidlacks]

samsung has forgetton about this device

[Sidlacks]

i think we should complain in consumer court

[admin_]

Thank you for reaching out to the Samsung community! We do apologize for the inconvenience caused to you due to delay in the release of security patch for your device. We would be unable to speculate on updates released, as updates are created by Google and released to manufacturers to ensure compatibility. To check for updates on your device, you can go to settings and tap software update. Be sure to hit ♡ when you find an answer that works for you.

For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

[AdityaShah19]

does your device belong to a different region than the one you are using it in? in this case, you will not receive updates

[imhimansh]

Today my phone have got a new fota update.