New bug ft. Samsung Galaxy A52s 5g (problem solved automatically , the next day)

[jishu01]

Today while I am using camera specially in the fun option where snapchat filters are there I am facing camera failed . I even hard reset my device with a hope that the problem resolves but yes after reset when I used for the first time the fun mode worked perfectly. Second time when I used fun mode the same problem started and now it's happening  every time I open the fun mode of camera. 

MY DEVICE: Samsung A52s 5g 

Next day: I checked the camera app . In fun mode those snapchat filters are working perfectly like normal . I guess there was an issue with the filters . Some snapchat filters might create such issues . 

In short no more camera failed issue , and those who have found that issue like me , please check today . It will be solved . 

It is happening only when going to use fun mode .I hope samsung acknowledge the issue ASAP . But in other modes the camera is working perfectly . That's a strange bug.

[JK24]

Common issue bro.. am too facing this one.. please report to samsung.

[jishu01]

Yes bro .. will do it ..
I am tensed because I hope it won't be a hardware issue..

[JK24]

No bro.. it's just a software bug, they can fix it with an update. Am facing another bug thats the black screen bug while charging and on Aod

[jishu01]

Oo I didn't face that tho ... samsung should fix it soon

[Sid_Karna]

This is a common issue in all A52s and some A72 models. Do report it in the help section and don't waste time by resetting your device.

[jishu01]

Yes bro you are right , I hope samsung fix it soon

[Sid_Karna]

Tip : you can take the screenshot of this issue. No need to take a photo from a second device.

[jishu01]

Thanks bro didn't knew about it ..

[cs-member13]

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We apologize for the inconvenience you are facing And please follow the easy troubleshooting steps which might help to solve the issue.
Check the physical condition of your camera lens.

1. Broken camera lens.
2. Scratchy camera lens.

Please check there is no laminated or tempered glass pasted on the camera.

Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.

If the issue has not been resolved then Reset camera settings
Please follow the below steps:

Step1: From the home screen tap on Camera.
Step2: Tap on Settings.
Step3: Scroll up and tap on Reset settings.
Step4: Tap on Reset.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Error report).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support