New Samsung galaxy A33 5G Hanging & screen touch Problems

[Limbekar]

दोस्तो मैने samsung A33 5G गऐ महिनेमे खरिदा था तब से hanging problems सुरू हो गया है बता ओ अब मै क्या करू पुरे भरोसे से samsung mobile खरीदा था 

 मुझे तो अब भरोसा नही रहा samsung कंपनी पर .......

इसके आगे नही जा रहा...

[Easylearning]

Bhai reset kar dena. Data ko kahi aur store kar lena. Uske baad badiya chalega

[Limbekar]

Luck nahi khul raha....uske bad reset karna padega...

[VishalMundri]

Direct press lock+volume down

[Limbekar]

Ok but touch screen problems

[cs_member8]

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Check space availability:

Is there sufficient space available on your device?
Kindly check the space on your device:
Path: Settings > Device Care >Storage

To improve the device performance there should be sufficient space. Request you to keep at least a ''minimum 20% internal memory free''.

Kindly check RAM in your device:-
Path: Settings>Device care>Memory.

To improve the performance RAM of the device should be free. So, clear the RAM memory once a day.
Check app cache
Does the device hang while accessing any particular Application/Game etc?

Please follow the below steps
1- Clear app cache through Device care:

Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on Device care.
Step3: Tap on Storage.
Step4: Tap on CLEAN NOW.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

[Limbekar]

Ok thanks