I just got my new phone 4 days ago and it heats up every day after only using it for 10-15mins. No background apps open. I'm starting to regret purchasing this phone. I'm going to go back to where I got it (Costco) and see if it needs to be replaced. Anyone else have this problem?
Dear Samsung Member,
Greetings from Samsung Customer Support!
Please be assured and to resolve "Overheating" issue please follow the below given step:-
> Close background running apps and uninstall the unnecessary apps.
For more details follow the instructions provided in the link given below:- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Samsung Customer Support