New A71 Heating Up

[Terrig]

I just got my new phone 4 days ago and it heats up every day after only using it for 10-15mins. No background apps open. I'm starting to regret purchasing this phone. I'm going to go back to where I got it (Costco) and see if it needs to be replaced. Anyone else have this problem?

[veer]

No now all mobile faced heating issue wait for update samsung slove this heating issue

[AMPK]

Try cleaning up with Device care regularly

[Sarvesh01]

do u do gaming?

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and to resolve "Overheating" issue please follow the below given step:-

> Close background running apps and uninstall the unnecessary apps.

For more details follow the instructions provided in the link given below:- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support