I am using samsung a52 4g but i am facing a network issue when i connects to the internet why i am facing this issue i got very low internet as well as worst connectivity but at the same time other phone get good connectivity is it a setting problem or phone problem
Reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time restart your's device without any Sim in slots, interchange Sim in slots. Thanks.
Kindly follow the easy troubleshooting steps which might help to solve the issue.
Check device network in open area
Check device network mode settings Please follow the below steps. Step1: Navigate to apps screen and tap on Settings. Step2: Tap on Connections. Step3: Tap on Mobile networks. Step4: Tap on network mode SIM1 or SIM2. Step5: Select network mode. Note: We recommend to set device network mode as 5G/LTE/3G/2G (auto connect) mode.
Check network operator settings Kindly set device network operator as "Automatically". Please follow the below steps. Step1: Navigate to apps screen and tap on Settings. Step2: Tap on Connections. Step3: Tap on Mobile networks. Step4: Tap on Network operators. Step5: Select automatically. Note: We recommend to set device network operators as automatically. Step6: Tap on OK. Step7: Registered on network.
Check SIM cards Kindly do check same SIM card in another phone or another SIM card in same phone to verify the issue.
In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
