Original topic:

Network issue samsung a51

(Topic created on: 09-25-2020 06:32 PM)
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Sojinantony
Active Level 1
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Galaxy A
Netwrok issue(call, and internet speed). feeling so bad with a premium level phone  My brother using redmi note 5 with jio sim  and my device is a51 with jio sim(paid 12k rs more than redmi note 5) He is getting a massive network and ultra flop in my device. I am using his hotspot to send messages !! Already complained this in service center and no solution !! Samsung should do something with this otherwise gona stop using this Samsung devices !! Please boost device signal access in jio volte network in next update 
4 Comments
Ehsank
Expert Level 5
Galaxy A
you can only do is reset network in your handset settings
go to settings >general Management >reset>reset network
restart your device
yashchaplot
Active Level 8
Galaxy A
i also think and saw that another device vivo v19 i getting 3 bars and i got only 1 bar at same place, but when i check SIM CARD STATUS of both mobile then.the signal strength was same,only network bar changing and speed was dependent on quality of network...
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Amrood12
Active Level 6
Galaxy A
turn off your Bluetooth if it is on and then check.
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Samsung_Support3
Moderator
Moderator
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Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%2....

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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