nitesh1972
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01-04-2025 11:39 AM in
Galaxy A
Samsung A34 5g It has not been even a year since I bought Samsung A34 5g but the network keeps going off. It gets fixed after restarting. I have to do this 3-4 times every day. Now I will not buy a Samsung phone from next time. It is useless
4 Comments
Wodehouse
Expert Level 5
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01-04-2025 12:51 PM in
Galaxy A
The frequent network issues on your Samsung A34 5G, requiring restarts 3-4 times a day, are frustrating and inconvenient.
Possible Causes
1. *Software issues*: Bugs or glitches in the operating system or network settings might cause connectivity problems.
2. *SIM card issues*: Problems with the SIM card or its slot can lead to network connectivity issues.
3. *Network congestion*: Overcrowding on your carrier's network might cause dropped connections.
4. *Hardware problems*: Faulty or damaged hardware components, such as the antenna or modem, can cause network issues.
Troubleshooting Steps
1. *Check for software updates*: Ensure your device is running the latest software. Go to _Settings_ > _Software update_ > _Download and install_.
2. *Restart your device in Safe Mode*: Restart your device in Safe Mode to disable third-party apps. If the issue persists, it might indicate a software problem.
3. *Check SIM card and slot*: Ensure the SIM card is properly inserted and clean. Try using a different SIM card or slot to rule out any issues.
4. *Reset network settings*: Go to _Settings_ > _General management_ > _Reset_ > _Reset network settings_. This will reset all network settings to their default values.
5. *Perform a factory reset*: If none of the above steps resolve the issue, consider performing a factory reset. However, this will erase all data, so be sure to back up your device before doing so.
Additional Tips
1. *Contact your carrier*: Reach out to your carrier's customer support to check for any network outages or congestion in your area.
2. *Visit a Samsung authorized service center*: If none of the above steps resolve the issue, it's possible that there's a hardware problem. Visit a Samsung authorized service center for further assistance.
If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊
Possible Causes
1. *Software issues*: Bugs or glitches in the operating system or network settings might cause connectivity problems.
2. *SIM card issues*: Problems with the SIM card or its slot can lead to network connectivity issues.
3. *Network congestion*: Overcrowding on your carrier's network might cause dropped connections.
4. *Hardware problems*: Faulty or damaged hardware components, such as the antenna or modem, can cause network issues.
Troubleshooting Steps
1. *Check for software updates*: Ensure your device is running the latest software. Go to _Settings_ > _Software update_ > _Download and install_.
2. *Restart your device in Safe Mode*: Restart your device in Safe Mode to disable third-party apps. If the issue persists, it might indicate a software problem.
3. *Check SIM card and slot*: Ensure the SIM card is properly inserted and clean. Try using a different SIM card or slot to rule out any issues.
4. *Reset network settings*: Go to _Settings_ > _General management_ > _Reset_ > _Reset network settings_. This will reset all network settings to their default values.
5. *Perform a factory reset*: If none of the above steps resolve the issue, consider performing a factory reset. However, this will erase all data, so be sure to back up your device before doing so.
Additional Tips
1. *Contact your carrier*: Reach out to your carrier's customer support to check for any network outages or congestion in your area.
2. *Visit a Samsung authorized service center*: If none of the above steps resolve the issue, it's possible that there's a hardware problem. Visit a Samsung authorized service center for further assistance.
If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊
goodthings
Expert Level 5
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01-04-2025 02:16 PM in
Galaxy A
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution . Thanks.
goodthings
Expert Level 5
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01-04-2025 02:16 PM in
Galaxy A
Your's most welcome to here.
nitesh1972
Active Level 3
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01-04-2025 02:25 PM in
Galaxy A
Thanks
