Original topic:

Network Problem

(Topic created on: 09-09-2025 02:47 PM)
135 Views
Pikhe
Active Level 5
Options
Galaxy A
My A14 5g after the august security update is showing no network or emergency calls only even after several restarts .
Its annoying not connected network.
Is there any solution for this
Also after update auto brightness is not working properly
5 Comments
goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer care support through Samsung Members App as error report also send log files along with this error report for this issue and wait for next update it's maybe fix by Samsung team soon. If you like please accept it's as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
0 Likes
Pikhe
Active Level 5
Galaxy A
What about brightness
0 Likes
goodthings
Expert Level 5
Galaxy A
You're welcome to here.
0 Likes
RedBullRussia
Expert Level 1
Galaxy A
That's so upsetting
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

If the issue persists and brightness related issue, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

0 Likes