Original topic:

Network Connectivity Issue

(Topic created on: 08-02-2020 11:58 PM)
151 Views
itsMahi
Beginner Level 2
Options
Galaxy A
so much network connectivity issue on samsung a50. 😭😭
3 Comments
rubelrjf
Beginner Level 3
Galaxy A
nice
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BabaluKaushik
Active Level 9
Galaxy A
go to your settings =click reset =click reset settings
and go to your connection =access point name =than click 3dot and reset default
I hope your problem is solved
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cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve network issue please follow below given steps:-


1. Check network operators and select automatically (Settings> Connections> Mobile Network>Network operator> select automatically > Tap on OK > Registered on network).


2. Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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