Original topic:

Network, Call and Connectivity Issue in A54 after update

(Topic created on: 10-15-2024 05:12 PM)
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harish_k
Active Level 1
Options
Galaxy A
I don't have a problem with either SIM, except for Vodafone. The same Vodafone SIM works well in the S21 FE, but I only face issues with it in my A54. The major problem with the Vodafone SIM is unstable internet despite full signal strength, frequent call drops, and the network automatically switching to 2G.
I also experience problems with Jio, though not as frequently.
I think the problem is with LTE mode not 5G
6 Comments
goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
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harish_k
Active Level 1
Galaxy A
Next also arrived still I'm facing the same issue.
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goodthings
Expert Level 5
Galaxy A
Your's most welcome to here.
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Prasad0507
Active Level 8
Galaxy A
Your complaint is well noted down.
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cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly visit this mentioned link to resolve your Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs, kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Akash0101011
Expert Level 1
Galaxy A
Yesss
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