Original topic:

Need updates for Camera picture quality

(Topic created on: 05-03-2022 10:00 PM)
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Maheshrmeel
Beginner Level 2
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Galaxy A
Now once again after a long time attached with Samsung by purchasing of A52S 5G. Along with this phone i m using Oppo Reno 5Pro too. Between of these two phones Prices are same and Processor of A52s is newly launches. But image quality of Samsung A52S 5G mobile need some optimization update. As per my view or experience. 
Also touch samplings of A52s is much better. 
Battery too need optimization updates, so Team SAMSUNG please provide us OTA updates about these issues...
4 Comments
Galaxy A
❤️
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Galaxy A
Yes its true camera and battery requires optimization
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cs_member8
Moderator
Moderator
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Galaxy A

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We apologize for the inconvenience you are facing And please follow the easy troubleshooting steps which might help to solve the issue.
Check the physical condition of your camera lens.

1. Broken camera lens.
2. Scratchy camera lens.

Please check there is no laminated or tempered glass pasted on the camera.

Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.

If the issue has not been resolved then Reset camera settings
Please follow the below steps:

Step1: From the home screen tap on Camera.
Step2: Tap on Settings.
Step3: Scroll up and tap on Reset settings.
Step4: Tap on Reset.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Maheshrmeel
Beginner Level 2
Galaxy A
I had checked all parameters which is provided by you, everything is ok. Camera need software update for improvement. So please do some about this
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