Need some help

[VickyGDR]

I noticed this past two days,ifany photos was taken in camera..that image saved in heic format not in jpg.

If anybody know about this...please tell me

[Anikroyale]

Go to camera settings, click on "Save options" and turn off HEIF photos. That should help.

[VickyGDR]

thank you....its done

[Anikroyale]

I am glad it helped. You can accept my reply as a solution!

[Sidhabhi]

Change camera settings

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support