Original topic:

Need Update in A7 (2018) OneUI 2.1.

(Topic created on: 09-24-2020 10:57 AM)
336 Views
Hanumanyadav01
Active Level 2
Options
Galaxy A
Very bugs are here in Samsung Galaxy a7 2018. When I put in charger then it always shows Your device is slowly changing and battery drain is very fast. Some problem like battery reaches 95% to 100% on about 45 seconds, this is terrible this device was nice but I don't know whats happen now !
3 Comments
abhaybaks
Beginner Level 2
Galaxy A
This most probably is charger cable problem not phone. Try using different charger cable or charger
0 Likes
Samsung_Support3
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
Abhi2503
Active Level 5
Galaxy A
change the charging cable, i also faced the same problem i change the charging cable then it is working fine
0 Likes