Original topic:

Navigation bar blacks out

(Topic created on: 05-11-2021 11:30 AM)
Kalpesh_7702
Active Level 6
Options
Galaxy A
When you open an app there's a black portion gor the navigation bar(pic 1). 
After you close the app the navigation bar combines with the home screen(pic 2).
But Occasionally the black portion stays in the home screen too(pic 3).

Facing this problem frequently nowadays.

image
Navigation bar in blackened portion


image
Transparent navigation bar at home screen


image
Black portion even in the home screen


3 Comments
ŞàyáņĐàn
Active Level 10
Galaxy A
Yes, same problem got my friend having M21 device...this black bar stays in navigation buttons untill being restarted the device.
Galaxy A
It's a glitch. Try to clear cache and data of One UI Home.
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cs_member8
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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