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Original topic:

My samsung galaxy a53 5g is paired to a watch active 2

(Topic created on: 08-23-2022 07:00 PM)
245 Views
dylanrh1
Beginner Level 2
Options
Galaxy A
When I leave the house and get back to my phone, the watch and phone wont automatically reconnect, unless I turn on the screen?
Any advice
Tried re pairing and deleted wearable app
Samsung galaxy a53 and watch active 2
Anyone with same problem?
2 Comments
Tsogo_sam05
Moderator
Moderator
Options
Galaxy A

Hi dylanrh1

Thank you for reaching out to us and apologies for the inconvenience.

 Restart your smartwatch.

1. Press and hold the Home button.
2. Select Power off.
3. After a few seconds, turn it back on by pressing and holding the Home button.

Turn your mobile device off for 20 seconds and then turn it back on.

Should this fail, On your mobile device, clear the cache of the Galaxy Wearable app (this may be named 'Samsung Gear'). This won't delete any data.

Please note: the below steps may differ on your device, depending on your model and operating system.
To clear an app's cache:

1. From the home screen, select Applications.
2. Select Settings.
3. Select Applications.
4. Swipe right to All.
5. Select the application you'd like to clear.
6. Select Clear cache.

Please note: this should not remove any saved data.

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Bruss
Beginner Level 4
Galaxy A
I also experience the same problem my phone A52 4g can't connect to my active 2 watch...and also when i try to hard reset my watch recovery option is not appear on the list on boot menu...
Now i have to leave my watch at home because i have nothing to do with it
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