Original topic:

My device galaxy A50s finger sensor couldn't work properly.

(Topic created on: 10-19-2021 06:56 PM)
shaikhimran246
Active Level 1
Options
Galaxy A
My galaxy A50s finger sensor couldn't work properly, if minor Change in finger he rejected and couldn't open, I face this problem from years so I request to samsung please fix this problem. 
2 Comments
poudelsujan920
Active Level 4
Options
Galaxy A
Use diagnostic feature of Samsung members app . It'll help you 🙏
0 Likes
Samsung_Support2
Expert Level 2
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes