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Original topic:

My brand new Samsung galaxy A24 didn't show any setup process

(Topic created on: 09-11-2023 06:32 PM)
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Members_VcuYdp6
Beginner Level 2
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Galaxy A

I unboxed my brand-new Galaxy A24 and turned it on for the first time. Without showing a setup screen it showed me the lock screen. I went to settings and reset the phone. After that, it showed a setup process.  The phone came with the seal and polythene-wrapped box. I bought the phone from a Sri Lankan mobile store and they told me they import phones from UAE. Can anyone tell me why it didn't show me the setup process when I turned it on for the first time?

2 Solutions


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Solution
Galaxy A
Polythene and stickers can be faked. Every Samsung comes with a setup process

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Solution
M_Shazan
Expert Level 2
Galaxy A
It seems the store might have set up the phone before selling it to you, which is why you didn't see the initial setup process when you turned it on.

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3 Comments
Solution
Galaxy A
Polythene and stickers can be faked. Every Samsung comes with a setup process
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tharindu98l
Active Level 2
Galaxy A
Kohenda gaththe machn
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Solution
M_Shazan
Expert Level 2
Galaxy A
It seems the store might have set up the phone before selling it to you, which is why you didn't see the initial setup process when you turned it on.
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