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10-15-2020 08:04 PM in
Galaxy ASo, recently i updated my Samsung A51 and i thought that with a new update my problems with this phone will get fixed but the funny part is that with this new update new problems arise.
I'm facing the following problems:
1.Lag in animations
2.Lag while uploading stories on Instagram
3.Lag while opening camera
4.Slow Photo capturing
if any one got a solution for these problems it will be a great help
Thank you
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10-15-2020 08:07 PM in
Galaxy A- Mark as New
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10-15-2020 08:14 PM in
Galaxy A1. Wipe Cache Partition.
Steps to perform.
1) Turn off the device.
2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.
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10-15-2020 08:15 PM in
Galaxy A- Mark as New
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10-15-2020 08:48 PM in
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10-15-2020 11:01 PM in
Galaxy AYou probably updated from software update in setting,you need to update via smart switch using a computer but you'll only be able to update via smart switch on next update.
You should always update using the smart switch app
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10-16-2020 03:36 AM in
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10-17-2020 11:54 AM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support