My Samsung a31 not getting software update

[devmirza]

I recently bought Samsung galaxy A31 phone and it is on android 10 but I saw on Internet that it can be updated to android 12 I checked for updates every day but no luck please help me.

[NasirMehmood]

Please send me software information screen shot

[devmirza]

Here

[innovativeAR121]

It's rooted device

[NasirMehmood]

I will send you a latest firmware of your model download and install this with odin

[innovativeAR121]

Not original

[devmirza]

Ohhh how did u get it?

[innovativeAR121]

Because rooted phone never updates

[devmirza]

I check the mobile with root checker app it says its not rooted

[innovativeAR121]

Bro ni lgta pta apps sy