arem
Beginner Level 2
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Galaxy A

Suddenly my Samsung galaxy A71 won't charge, I even tried another charger but it still won't charge.

 

I checked the device care and it said that I dropped my phone but I didn't even dropped it.

 

What should I do?

3 Comments
ks4
Active Level 6
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Galaxy A
I think changing the charging port is the best thing that you can do
Abhishek13892
Expert Level 2
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Galaxy A
I thing port would've damaged, do visit center asap
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cs-member13
Expert Level 1
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/#:~:tex...

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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