Original topic:

My Samsung Galaxy A50s keeps restarting

(Topic created on: 03-09-2021 01:54 PM)
370 Views
AndroidTeam
Active Level 2
Options
Galaxy A
From tomorrow (8th March 2021) my A50s restarted several times itself whether working on it or in idle condition. I have uninstalled many apps, wipe cache and deleted recent files too but all in vain. Is there anybody to resolve this issue. Phone is heating like hell and I think due to over heating it restarted itself or may be due to another reason. I can't even able to back up my data. Suggest me any solution. 
11 Comments
SolankiLaxman
Active Level 5
Galaxy A
please switch 🙏off the phone an visits to samsung care service center
0 Likes
RUTVIKRD
Active Level 3
Galaxy A
hi friend I also facing this problem from last January security patch update
0 Likes
Vicky_A52
Expert Level 5
Galaxy A
go to service center bro
0 Likes
Nishu956
Active Level 6
Galaxy A
service center say it's motherboard problem replace it. my a50s Also stuck in logo. dey told motherboard problem need to replace.which cost 9k. went for new one
0 Likes
Ehsank
Expert Level 5
Galaxy A
go to safemode and observe is there same issue in safemode too
if not then problem may due to other downloaded apps
and if same issue in safemode then try to visit service centre

steps to turn safemode;
long press on power button>
long press on power off option>click on safemode >your mobile will restart and turn into safemode.

Keep in mind that in this mode only inbuilt system app will work
0 Likes
AndroidTeam
Active Level 2
Galaxy A
I have also tried this but its keep restarting in Safe Mode too.
Ehsank
Expert Level 5
Galaxy A
then its system issue so better to visit service centre instead of waiting any further
0 Likes
SrajTech
Expert Level 5
Galaxy A
better to create a backup and factory reset your phone
might be due to some unnecessary file
0 Likes
Samsung_Support1
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes