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05-30-2020 01:43 PM in
Galaxy ADear all:
I have updated my Samsung galaxy A7 to android version 10. science I updated it all things are running very good but only when I go to Setting it hangs there and running very very slowly even I can't change setting.
waiting for your valuable recommundation
Thanks
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05-30-2020 03:32 PM in
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05-30-2020 03:52 PM in
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06-02-2020 03:31 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
Please be assured and to resolve this issue kindly follow the given below steps:
1) Check device cache: Settings >Device care >Storage > Clean now.
For a particular application: Settings > Apps > Pick the app that you like to clear off the cache memory. For example 'Samsung Internet' >Storage > Clear Cache.
And kindly click on the link for more information : https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support