Original topic:

My Galaxy A7 2018 hangs in setting

(Topic created on: 05-30-2020 01:43 PM)
122 Views
mhshams
Beginner Level 2
Options
Galaxy A

Dear all: 

I have updated my Samsung galaxy A7 to android version 10. science I updated it all things are running very good but only when I go to Setting it hangs there and running very very slowly even I can't change setting. 

waiting for your valuable recommundation 

 

Thanks

3 Comments
PaTiL10
Active Level 5
Galaxy A
reset phone
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ksnaruka
Active Level 7
Galaxy A
I was facing same issue....after reset my device..working smoothly without any hanging issue
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cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Please be assured and to resolve this issue kindly follow the given below steps:

1) Check device cache: Settings >Device care >Storage > Clean now.
For a particular application: Settings > Apps > Pick the app that you like to clear off the cache memory. For example 'Samsung Internet' >Storage > Clear Cache.


And kindly click on the link for more information : https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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