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07-02-2020 02:44 PM in
Galaxy AHello Samsung I have purchase Galaxy A50 last year.After complete his warranty.Phone show new android update is coming . so i can download update and install in my phone my phone older version is andriod 9 after that android 10 is install in my phone .so problem is that myphone restart automatically in 10 to 15 min firstly they hang after that phone will be off
Ivisited yours service center they said that in your phone this is a software problem and
I reintall software but the problem is still coming .i have visited 2times your service center
So Samsung please help me to solve this problem . Yours service assitant said that in your Phone 10000rs cost you will paid after that problem is solved ..
Thank you samsung
please solve this problem
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07-02-2020 04:43 PM in
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07-02-2020 04:45 PM in
Galaxy APress and hold the Power button.
Tap and hold Power off.
When the Reboot to safe mode prompt appears, tap again or tap OK.
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07-02-2020 06:00 PM in
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07-02-2020 05:57 PM in
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07-02-2020 06:37 PM in
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07-04-2020 03:42 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
We apologize for the inconvenience caused to you. We would request you to kindly raise your concern under the Ask Question section from Samsung Member Application with more details, so that we can help you out with this.
Samsung Member Application > click on get help > send feedback > Ask Question.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support