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Original topic:

Muted colors of the display

(Topic created on: 10-08-2020 12:37 PM)
Law123
Active Level 5
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Galaxy A
Is there any way to rectify the muted colors of the display screen of Samsung A21s. I just love using the phone but this is very annoying.

Its very bad for media content. 
Kindly please help atleast give an option in the settings.
7 Comments
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Galaxy A
Hi there!
You can go to Settings > Display > Screen mode. You can set the screen display as you like. Do try and let me know if this works for you 🙂
Law123
Active Level 5
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Galaxy A
Sorry but Screen mode is not available for this phone model but Samsung can release this as an update.
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Samsung_specialist
Community Manager
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Galaxy A

Hey there! Share some more details on your issue so we can share with you a possible solution... 

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Law123
Active Level 5
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Galaxy A
There is no point in having a big screen but the display colors looked washed out and the worse part no screen mode also to adjust the colors.
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Members_ZEDyVJ2
Beginner Level 2
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Galaxy A

It feels like a rip off.. I am done with Samsung... How do  even release a device that doesn't even display real colours..Red is not red.Green is not green.. I hope you rectify this with an software upgrade.  I AM SO DISSAPOINTED...AND ITS NOT THE SETTINGS  AT AL L. ITS HOW THE PHONE WAS  MANUFACTURED 

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Samsung_specialist
Community Manager
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Galaxy A

Hi there, 

Try taking the device to a certified Samsung service center. They may be able to help you there. 

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Law123
Active Level 5
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Galaxy A
I dont think there is any use going to a service centre as the problem can be solved by a software update. since this did not happen from the last three months since using this phone, I've decided no more to use samsung phones again. The price of the phone was too much to compromise. Bye to Samsung A21s, one of the worst display screen for a such a price.
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