samsung manufactures lots of clone...j7 2015, j7 2016, j7 2017, j7 prime, j7 pro, j7 duo, j7 max and more....but apple doesnt have this...so apple can focus to give update to their limited phones. And ppl are happy. But Samsung cant give ..as it has lots of clone.
Thank you for reaching out to the Samsung community! We do apologize for the inconvenience caused to you due to delay in the release of software update for your device. The software updates are released phase by phase for the device via FOTA. We at Samsung, ensure that Android OS update which is launched, is bug free and is compatible with current running apps in the marketplace before they are available to our end users. The availability of the update would be notified to you via FOTA notification (settings> software update>Enable automatic download updates). We appreciate your patience with this.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
yes i am support this thinks, they will have a same ans, and they have also give us a link, but the link doesn't so anything, just shows that, it errors, as a samsung user i am not settisfied the ans which we found from them