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Original topic:

Multi touch

(Topic created on: 12-20-2021 06:41 AM)
2615 Views
Ruïn
Active Level 1
Options
Galaxy A

I have a problem with my a20 phone if i try to swipe and press a button the swipe goes back it's like i can only do one thing swipe or use the button and i cannot use  both

 

 

 

 

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4 Comments
Samsung_specialist
Community Manager
Options
Galaxy A

Hello,

Please try the following:

Go to settings > display > switch on Touch sensitivity.

Try to soft reset your device: hold and press the volume down and power button on your device for 7 to 10 seconds.

Kindly try to restart your phone in Safe Mode: First, completely power off the phone. Then, power on the phone and when the Samsung logo appears, press and hold down the Volume Down key. If done correctly, "Safe Mode" will display on the bottom left corner of the screen. If "Safe Mode" does not appear, repeat the steps above.

To exit Safe Mode, simply restart your phone and it will reboot normally.

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Ruïn
Active Level 1
Galaxy A

Nope doesn't 

work 

 

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Kosinko
Beginner Level 2
Galaxy A

I had the same issue after changing my screen and tried the options above didn't work 

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Samsung_specialist
Community Manager
Options
Galaxy A

Hello,

For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/

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