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Original topic:

Mobitel sim card not showing on Samsung A70

(Topic created on: 04-19-2022 06:46 PM)
SithumHansana
Active Level 4
Options
Galaxy A
How solove it?

3 Solutions


Accepted Solutions
Solution
Galaxy A
Hi,
Kindly follow these link as they will help you to short out the sim error

https://youtu.be/qBm69-sgORc

https://youtu.be/vgCLDH511sY

If you found my comment useful, kindly click on the 3 dots and select "Accept Solution"
Thank you so much 😊

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Solution
Galaxy A
Hi... Sithum,
First, put a different sim card on your device and see... so we can make sure the issue is not in the sim card.
Give a reset to your device and see... Still you have the issue, contact a Samsung service center. 😊

If my comment is helpful to you anyway, kindly click on the 3 dots and select "Accept Solution"
Thank you 😊

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Solution
Galaxy A
Okay... then probably the issue on the sim card. Call Mobitel hotline. They will assist you to solve 😊

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16 Comments
Solution
Galaxy A
Hi,
Kindly follow these link as they will help you to short out the sim error

https://youtu.be/qBm69-sgORc

https://youtu.be/vgCLDH511sY

If you found my comment useful, kindly click on the 3 dots and select "Accept Solution"
Thank you so much 😊
SithumHansana
Active Level 4
Galaxy A
Thank you
Galaxy A
You're welcome 😊 🙏🏻
0 Likes
SithumHansana
Active Level 4
Galaxy A
come again the problem ,only one sim showed🙁 2nd sim no
Galaxy A
Have you tried upgrading the sim or have u got it changed recently, and how long have you being using the same Mobitel sim card ?
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SithumHansana
Active Level 4
Galaxy A
No,I have been using it for about a year
Galaxy A
May I ask for your phone model and does the sim support 4G ?
0 Likes
SithumHansana
Active Level 4
Galaxy A
Samsung A70,yes its support 4g
Galaxy A
Try these methods.
1. Try switching sim 1 with sim 2 and sim 2 with sim 1.

2. Try the Mobitel sim with another device insert it and check whether it works.

3. If the sim is a bit old Try contacting the network provider and get a new sim to the same number.

4. If all else fails Try resetting your device
Settings > About phone > scroll down and search for Reset > then do a factory data reset to clear all the unwanted apps that are causing this issue

5. If still getting the same issue then definitely a hardware problem you need to take it to an authorized service center. Check the device and have that part replaced.