Original topic:

Lockscreen over brightness

(Topic created on: 07-01-2020 06:01 PM)
252 Views
msn678
Active Level 6
Options
Galaxy A
Why my samsung A50 lockscreen display was over brighntness and blue light filter was not working in lock screeen please fix this issue
15 Comments
msn678
Active Level 6
Galaxy A
no not yet used face lock
0 Likes
SAFIH
Active Level 5
Galaxy A
ok
0 Likes
AgnelR
Active Level 1
Galaxy A
bro did you using fingerprint in it In most of the phones facing this problem when turning on fingerprint the lock screen is brighter than the homescreen just off it and check bro
msn678
Active Level 6
Galaxy A
yes bro thanks its a bug from finger print. i was checked now when i turn off fingerprint if the lockscreen is normal brightness.Thanks bro
Samsung_Support3
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Adjust the brightness
Settings > Display > Adjust the brightness.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
SpaceTime
Active Level 8
Galaxy A
This is not helping ..this problem is there with all devices having optical fingerprint.. please help to fix on priority.
0 Likes